Flexible In-Store Shopper - Weekends & Evenings

Whole Foods Market, Inc; McLean (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market, Inc. is seeking an In-Store Shopper to prepare and fulfill customer orders for delivery or pickup. The role supports the Customer Service & E-Commerce teams and requires flexibility to work peak hours, including Saturdays and Sundays, holidays, and various shift times.

Responsibilities include accurate order assembly, product knowledge, and exceptional customer service. Competitive hourly wage and Whole Benefits apply, with emphasis on safety and regulatory compliance across

Qualifications

• No prior retail experience required.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Detail-oriented

Multi-tasking

Flexible availability

Cross-training

Tech adaptability

Communication

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc. is seeking an In-Store Shopper to prepare and fulfill customer orders for delivery or pickup. The role supports the Customer Service & E-Commerce teams and requires flexibility to work peak hours, including Saturdays and Sundays, holidays, and various shift times.

Responsibilities include accurate order assembly, product knowledge, and exceptional customer service. Competitive hourly wage and Whole Benefits apply, with emphasis on safety and regulatory compliance across