Online Order Fulfillment Specialist (Weekend Shifts)

Whole Foods Market, Inc; Highland Meadows (MS); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc. is seeking an In-Store Shopper to support customer orders for delivery and pickup. You will shop the store for everyday goods with a focus on accuracy, hospitality, and speed, including weekends and peak hours.

This role emphasizes flexibility, learning new technology, and maintaining a positive team environment. Expect a fast-paced retail setting with emphasis on order accuracy, customer service, and safety.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness to cross-train to support other teams and tasks.
• Able to learn new technology-driven solutions.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.

Skills

Customer service

Multi-tasking

Flexible availability

Clear communication

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc. is seeking an In-Store Shopper to support customer orders for delivery and pickup. You will shop the store for everyday goods with a focus on accuracy, hospitality, and speed, including weekends and peak hours.

This role emphasizes flexibility, learning new technology, and maintaining a positive team environment. Expect a fast-paced retail setting with emphasis on order accuracy, customer service, and safety.