Weekend Flex Shopper: Fast Online Order Fulfillment

Whole Foods Market, Inc; Upper Arlington (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc in United States is seeking In-Store Shopper to prepare orders for delivery or pickup, supporting customer service and e-commerce teams. The role requires flexibility for peak hours, including Saturdays and Sundays, early mornings, and holidays.

Shoppers will work across store areas to fulfill orders and assist customers with inquiries. Responsibilities include accurate order fulfillment, product knowledge, and maintaining a clean staging area.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.
• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Strong customer service

Hospitality

Problem solving

Detail oriented

Multi-tasking

Flexible availability

Night shifts and weekend support

Adaptability

Cross-training

Technology proficiency

Team collaboration

Clear communication

English proficiency

Education

High school diploma or equivalent

Job description

Whole Foods Market, Inc in United States is seeking In-Store Shopper to prepare orders for delivery or pickup, supporting customer service and e-commerce teams. The role requires flexibility for peak hours, including Saturdays and Sundays, early mornings, and holidays.

Shoppers will work across store areas to fulfill orders and assist customers with inquiries. Responsibilities include accurate order fulfillment, product knowledge, and maintaining a clean staging area.