Online Order Fulfillment & In-Store Service Specialist

Michaels; Columbia (MD); Hybrid; USD 22,000 - 25,000; Part time

Job summary

The Michaels Companies in Columbia, MD is hiring for an Online order fulfillment role on a part-time basis. You will deliver friendly customer service, help customers shop the store, and ensure a fast, accurate checkout experience while supporting truck unloading, stocking, and planogram compliance.

You will participate in omni-channel processes (BOPIS/SFS) and assist with frame shop operations as needed. Applicants should have retail or customer service experience and be able to stand for long

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Assist with truck unload, stocking, and planogram (POGs) processes; store recovery to maintain in-stock merchandise.
• Support Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Skills

Retail experience

Customer service

Framing sales

Framing production

Job description

The Michaels Companies in Columbia, MD is hiring for an Online order fulfillment role on a part-time basis. You will deliver friendly customer service, help customers shop the store, and ensure a fast, accurate checkout experience while supporting truck unloading, stocking, and planogram compliance.

You will participate in omni-channel processes (BOPIS/SFS) and assist with frame shop operations as needed. Applicants should have retail or customer service experience and be able to stand for long