Online Order Fulfillment Associate

Fred Meyer, Inc.; Fairbanks (AK); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Fred Meyer, Inc. in Fairbanks, AK is seeking an Online Order Selector to assemble customers' online orders with emphasis on freshness and quality. You will process coupons and payments, and load orders into customers' cars for pickup.

You will deliver a positive customer service experience, follow e-Commerce procedures, and help maintain clean staging areas while adapting to new processes and training new team members.

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).
• Experience in production-oriented or warehouse environments is a plus.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.

Responsibilities

• Assemble customers' online orders with attention to freshness and quality.
• Process coupons and payments.
• Deliver and load orders to customers' cars at pickup.
• Provide a positive customer service experience to encourage repeat online shopping.
• Assist in training new e-Commerce team members and support process improvements.
• Maintain organization and cleanliness of staging areas and equipment.
• Follow POS procedures and substitutions policies as needed.
• Communicate substitutions or exceptions clearly at pickup.

Skills

Ability to work without supervision

Ability to read shelf tags

Excellent oral/written communication

Basic math skills

Job description

Fred Meyer, Inc. in Fairbanks, AK is seeking an Online Order Selector to assemble customers' online orders with emphasis on freshness and quality. You will process coupons and payments, and load orders into customers' cars for pickup.

You will deliver a positive customer service experience, follow e-Commerce procedures, and help maintain clean staging areas while adapting to new processes and training new team members.