Online Order Picker and Customer Experience Specialist

Fred Meyer, Inc.; Wasilla (AK); On-site; USD 21,000 - 26,000; Full time

Job summary

Fred Meyer, Inc. in Wasilla, AK, is hiring for an online order picker to assemble orders for pickup with a focus on freshness and quality. You will process payments, handle substitutions, and load orders into customers' cars, while maintaining a clean, efficient staging area and delivering strong customer service.

Ideal candidates read shelf tags, have basic math skills, and communicate clearly. Ability to work without supervision in a fast-paced setting is required.

Qualifications

• Must be able to read shelf tags and perform basic math.
• Strong verbal and written communication for customer interactions.
• Ability to work without supervision in a fast-paced environment.

Responsibilities

• Select and assemble online orders for pickup with attention to freshness and quality.
• Process coupons and payments through the POS system.
• Load orders into customers' cars at pickup.
• Maintain organization and cleanliness of staging areas.
• Provide excellent customer service to encourage repeat online orders.
• Communicate substitutions or issues to customers at pickup.
• Follow safety guidelines and store policies at all times.

Skills

Read shelf tags

Excellent communication

Basic math

Team player

Tools

POS system

Job description

Fred Meyer, Inc. in Wasilla, AK, is hiring for an online order picker to assemble orders for pickup with a focus on freshness and quality. You will process payments, handle substitutions, and load orders into customers' cars, while maintaining a clean, efficient staging area and delivering strong customer service.

Ideal candidates read shelf tags, have basic math skills, and communicate clearly. Ability to work without supervision in a fast-paced setting is required.