Online Learning Support Specialist

Florida International University; Miami (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Florida International University is seeking an Instructional Design Support role to maintain distance learning courses and materials under the direction of the Instructional Design Manager.

You will work with Instructional Designers and Supervisors to develop and maintain online courses, transform content into interactive modules, and ensure courses meet quality standards through audits and timely maintenance.

Qualifications

• High school diploma or equivalent with five years of related experience.
• College coursework or vocational training may substitute at an equivalent rate for the required experience.
• Experience in instructional design contexts is a plus.

Responsibilities

• Works closely with Instructional Designers and Supervisors to assist university faculty and other clients to develop and maintain distance learning courses and materials.
• Assists in the implementation of design methods to transform content into instructional sound, interactive learning modules that will aid instructors in assessing the needs of distance learners.
• Collaborates with Instructional Designers to perform regular course maintenance, training, and troubleshooting of systems. Assists in documenting workflow processes related to instructional design.
• Assists in the implementation of FIU Online's Quality Assurance standards and best practices in the creation of assigned distance learning courses.
• Responds to Instructional Designer and faculty requests and resolves all course maintenance requests in a timely manner.
• Assists Instructional Designer in performing scheduled course audits to ensure distance learning courses meet departmental quality standards.

Skills

Instructional design

Course maintenance

Troubleshooting

Training

Education

High school diploma

Job description

Florida International University is seeking an Instructional Design Support role to maintain distance learning courses and materials under the direction of the Instructional Design Manager.

You will work with Instructional Designers and Supervisors to develop and maintain online courses, transform content into interactive modules, and ensure courses meet quality standards through audits and timely maintenance.