Online Learning Assistant (OLA) - Center for Teaching and Learning

University of New Mexico; Albuquerque (NM); On-site; USD 16,000 - 22,000; Part time

Job summary

The University of New Mexico is seeking an Online Learning Assistant (OLA) for Spring 2027 in the Center for Teaching and Learning. This student employment role pays $13.78 per hour and supports online courses in Canvas under supervision.

OLAs mentor and tutor under instructors, participate in mandatory weekly trainings, and help students develop metacognitive strategies and transferable academic skills in an inclusive online learning environment.

Qualifications

• Compassionate
• Empathetic
• Intentional
• Adaptable
• Attentive to Detail
• Encouraging
• Strengths-based

Responsibilities

• Work directly with the course instructor to provide customized support for students.
• Facilitates student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies.
• Helps students develop transferable academic skills and best practices for success in online learning environments.
• Creates a welcoming and inclusive environment.
• Plans and conducts learning sessions at the request of the instructor.
• Understands and guides in navigating a fully online course in Canvas.
• Identifies and creates electronic resources such as study guides, discussion posts, announcement, and video tutorials.
• Collects and submits data under OLA team data submission guidelines.
• Participate in CTL training program and professional development opportunities.
• Weekly training is mandatory. OLAs must be available on Friday afternoons from 3-4:30pm.

Job description

Online Learning Assistant (OLA) - Center for Teaching and Learning

Pay: $13.78 Hourly

Campus: Main - Albuquerque, NM

Department: CTL General Administrative (521B)

Employment Type: Student Employment

Status: Non-Exempt

Position Summary

This application is for Spring 2027 hiring only.

CTL Student Learning Assistance is available to UNM students enrolled in undergraduate classes. Our mission is to enrich the academic climate at UNM and create lifelong learners.

Online Learning Assistants (OLAs) offer academic support to students enrolled in specific online courses within Canvas. OLAs are students who have previously completed the course they will support, or excel in the subject area, and serve as mentors and tutors, providing guidance and course-related assistance to current students under the supervision of the course instructor and OLA supervisor. As part of the CTL team, OLAs participate in mandatory weekly trainings focused on developing their skills as effective facilitators of student learning.

Job Description

• Work directly with the course instructor to provide customized support for students.
• Facilitates student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies.
• Helps students develop transferable academic skills and best practices for success in online learning environments.
• Creates a welcoming and inclusive environment.
• Plans and conducts learning sessions at the request of the instructor.
• Understands and guides in navigating a fully online course in Canvas.
• Identifies and creates electronic resources such as study guides, discussion posts, announcement, and video tutorials.
• Collects and submits data under OLA team data submission guidelines.
• Participate in CTL training program and professional development opportunities.
• Weekly training is mandatory. OLAs must be available on Friday afternoons from 3-4:30pm.

Applicant Attributes

• Compassionate
• Empathetic
• Intentional
• Adaptable
• Attentive to Detail
• Encouraging
• Strengths-based

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.