Online Grocery Shopper & Guest Experience Pro

Lowes Foods, LLC; Apex (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking a Personal Shopper to join a fast-paced team supporting Lowes Foods To Go, our popular online ordering program. You will pick guest orders accurately, bag and load items, and provide friendly, helpful service to guests in-store and via pickup interactions.

The role offers hands-on experience across eCommerce, logistics, and grocery retail, with opportunities to engage in local marketing and guest outreach while maintaining a professional appearance and positive

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.

Responsibilities

• Pick guests' orders according to guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Greet and review orders with guests.
• Effectively and safely handle, bagging, and loading of orders.
• Record variances on guest pick list.
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of program.
• Periodically assist and/or conduct marketing within the community.
• Provide in-store guest service as needed (bagging, help locating product, cleaning).
• Maintain a professional appearance and attitude at all times.
• All other duties assigned by management.

Job description

Lowes Foods, LLC is seeking a Personal Shopper to join a fast-paced team supporting Lowes Foods To Go, our popular online ordering program. You will pick guest orders accurately, bag and load items, and provide friendly, helpful service to guests in-store and via pickup interactions.

The role offers hands-on experience across eCommerce, logistics, and grocery retail, with opportunities to engage in local marketing and guest outreach while maintaining a professional appearance and positive