Online Grocery Pickup Specialist — Fast, Accurate & Customer‑First

The Kroger Co.; Bowling Green (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare online orders for customers at the Bowling Green store. Responsibilities include selecting items with freshness and quality in mind, processing payments and coupons, and loading orders into customers' cars at pickup.

You will help maintain a clean, organized pickup area and communicate substitutions when needed. The role emphasizes quick, accurate order fulfillment, adherence to food-safety standards, and a

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for online orders efficiently with emphasis on freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons/payments, and load orders for pickup.
• Scan and bag items while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, and cleanliness.
• Follow food safety laws and company guidelines.
• Receive orders and store items in proper temperature zones.
• Ensure order accuracy and load orders into customers' cars.

Skills

Supervision-free work

Shelf tags reading

Basic math

Clear communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to assemble and prepare online orders for customers at the Bowling Green store. Responsibilities include selecting items with freshness and quality in mind, processing payments and coupons, and loading orders into customers' cars at pickup.

You will help maintain a clean, organized pickup area and communicate substitutions when needed. The role emphasizes quick, accurate order fulfillment, adherence to food-safety standards, and a