Online Grocery Pick-Up Specialist — Fast & Fresh

The Kroger Co.; Washington (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders in-store, ensuring freshness and accuracy, and to assist customers at pickup.

You will process coupons and payments, load orders into customers' cars, and communicate substitutions when needed, while upholding Kroger's values of respect, integrity, and safety. This role requires initiative, clear communication, and the ability to work in a fast-paced environment, providing

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, adding, subtracting).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for online orders in-store with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payments, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow all safety procedures and policies; assist in training new e-commerce team members.
• Maintain organization of staging areas and equipment; report any discrepancies.

Skills

Work independently

Read shelf tags

Basic math

Excellent communication

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders in-store, ensuring freshness and accuracy, and to assist customers at pickup.

You will process coupons and payments, load orders into customers' cars, and communicate substitutions when needed, while upholding Kroger's values of respect, integrity, and safety. This role requires initiative, clear communication, and the ability to work in a fast-paced environment, providing