Online Grocery Pickup Specialist

Pick 'n Save; Mount Pleasant (WI); On-site; USD 18,000 - 22,000; Full time

Job summary

Pick 'n Save is seeking an in-store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and accuracy. You will process coupons and payments, load orders into customers' cars at pickup, and maintain a positive shopping experience aligned with our core values.

Responsibilities include ensuring correct substitutions, adhering to food safety standards, and communicating with customers about substitutions or issues.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness.
• Initiate and complete selection for on-line orders.
• Assemble orders, process coupons and payment, and load orders to customers' cars at pick-up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.
• Receive orders from Order Selector and store in proper temperature zones.
• Provide a positive customer service experience to encourage return.

Skills

Customer service

Read shelf tags

Math skills

Communication skills

Job description

Pick 'n Save is seeking an in-store Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders, ensuring freshness and accuracy. You will process coupons and payments, load orders into customers' cars at pickup, and maintain a positive shopping experience aligned with our core values.

Responsibilities include ensuring correct substitutions, adhering to food safety standards, and communicating with customers about substitutions or issues.