Online Grocery Pickup Specialist

Kroger; Corona (CA); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Kroger in Corona, CA is hiring an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and quality. You will assemble orders, apply coupons, process payments, and load orders into customers' cars at pickup.

The role emphasizes exceptional customer service, accurate substitutions, safety adherence, and clear communication with customers in a fast-paced setting.

Qualifikationen

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Aufgaben

• Select and gather products for customers' online orders with attention to freshness and quality.
• Assemble online orders, process coupons and payment, and load orders to customers' cars.
• Provide a positive customer service experience to encourage repeat online shopping.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Ensure order accuracy and load orders into customers' cars.

Kenntnisse

Customer service

Communication skills

Reading shelf tags

Basic math

Jobbeschreibung

Kroger in Corona, CA is hiring an Online Grocery Pick-Up Clerk to efficiently select and gather products for online orders, ensuring freshness and quality. You will assemble orders, apply coupons, process payments, and load orders into customers' cars at pickup.

The role emphasizes exceptional customer service, accurate substitutions, safety adherence, and clear communication with customers in a fast-paced setting.