Online Grocery Pickup Specialist

Kroger Co.; Bermuda Dunes (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Kroger Co. in Bermuda Dunes, CA is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders with accuracy and care.

You will process payments, load orders into customers' cars, and maintain a positive customer service experience to encourage repeat online shopping. Responsibilities include selecting products with attention to freshness, scanning, bagging, substitutions when needed, and coordinating with the e-commerce team to ensure order accuracy and timely

Qualifications

• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, subtraction).
• Ability to work without supervision.

Responsibilities

• Online Grocery Pick-Up Clerk gathers products for online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons/payments, and deliver/load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup time.
• Meet/exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Follow local, state, and federal laws and food safety procedures.

Skills

Shelf tag reading

Communication

Basic math

Self-motivation

Tools

POS system

Job description

Kroger Co. in Bermuda Dunes, CA is seeking an Online Grocery Pick-Up Clerk to assemble and fulfill customers' online orders with accuracy and care.

You will process payments, load orders into customers' cars, and maintain a positive customer service experience to encourage repeat online shopping. Responsibilities include selecting products with attention to freshness, scanning, bagging, substitutions when needed, and coordinating with the e-commerce team to ensure order accuracy and timely