Online Grocery Pickup Pro: Fast, Friendly Service

Kroger Family of Companies; Mount Vernon (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Kroger Family of Companies seeks an Online Grocery Pick-Up Clerk to assemble customer orders in-store, process coupons/payments, and load orders into customers' cars at pickup. You will ensure freshness and quality, maintain bagging standards, and communicate substitutions as needed.

Join a team focused on superior customer service, accuracy, and efficiency in a fast-paced environment. Training provided, with growth opportunities in e-commerce operations.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• Initiate and complete the selection process for online orders.
• Assemble orders, process coupons and payment, and load orders into customers' cars at pickup.
• Scan and bag items while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.

Job description

Kroger Family of Companies seeks an Online Grocery Pick-Up Clerk to assemble customer orders in-store, process coupons/payments, and load orders into customers' cars at pickup. You will ensure freshness and quality, maintain bagging standards, and communicate substitutions as needed.

Join a team focused on superior customer service, accuracy, and efficiency in a fast-paced environment. Training provided, with growth opportunities in e-commerce operations.