Online Grocery Picker & Pickup Specialist

The Kroger Co.; Glendale (WI); On-site; USD 28,000 - 43,000; Full time

Job summary

The Kroger Co. in Wisconsin is hiring to support our online grocery ordering. You will select and gather products, ensure freshness, process coupons and payment, and load orders into customers' cars at pickup.

You will communicate with customers, follow store procedures, maintain staging areas, and assist in training new e-Commerce team members while meeting productivity standards in a fast-paced environment.

Qualifications

• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills for counting and transactions.
• Experience in a production/warehouse environment is a plus.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Process coupons and payment, and deliver and load orders to cars at pickup.
• Provide a positive customer service experience to encourage return visits.
• Adhere to store policies, procedures, and local laws, including food safety guidelines.
• Handle substitutions and communicate changes to customers at pickup time.
• Maintain organization and cleanliness of staging areas and equipment.
• Operate the point of sale (POS) system for order processing.
• Train new e-Commerce team members when needed.
• Meet productivity standards in a fast-paced environment.

Skills

Order picking

Customer service

Attention to detail

Communication

Job description

The Kroger Co. in Wisconsin is hiring to support our online grocery ordering. You will select and gather products, ensure freshness, process coupons and payment, and load orders into customers' cars at pickup.

You will communicate with customers, follow store procedures, maintain staging areas, and assist in training new e-Commerce team members while meeting productivity standards in a fast-paced environment.