Online Grocery Pick-Up Specialist - Fast, Fresh & Friendly

Kroger Family of Companies; Irvine (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk in-store to efficiently select and assemble on-line orders with emphasis on freshness and quality. You will process coupons and payments and load orders into customers’ cars at pickup, while maintaining excellent customer service and adherence to bagging and safety standards.

The role requires attention to shelf tags, basic math, and clear communication, ensuring substitutions are handled smoothly and customer expectations are

Qualifications

• Must be able to work without supervision.
• Ability to read shelf tags accurately.
• Basic math skills including counting, addition, and subtraction.
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble on-line orders, process coupons and payment, and load orders into customers' cars at pick-up.
• Read directions in notes and follow bagging standards while scanning and bagging orders.
• Communicate substitutions or exceptions to customers at time of pick-up.
• Meet or exceed customer expectations for easy shopping, variety, freshness, and cleanliness.
• Maintain compliance with food safety rules and company guidelines.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent communication skills

Job description

Kroger Family of Companies is seeking an Online Grocery Pick-Up Clerk in-store to efficiently select and assemble on-line orders with emphasis on freshness and quality. You will process coupons and payments and load orders into customers’ cars at pickup, while maintaining excellent customer service and adherence to bagging and safety standards.

The role requires attention to shelf tags, basic math, and clear communication, ensuring substitutions are handled smoothly and customer expectations are