Online Grocery Pick-Up Specialist

Kroger; Worthington (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk for its Worthington, OH store. This role focuses on selecting and gathering products for customers' online orders with emphasis on freshness and quality, processing payments, and loading orders for pickup.

Providing a positive customer experience is essential to encourage repeat online shopping. Responsibilities include efficient order assembly, scanning and bagging, and communicating any substitutions to customers at pickup.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.
• Experience as a personal shopper or in a warehouse environment preferred.

Responsibilities

• Select and gather products for online orders with attention to freshness and quality.
• Assemble online orders, process coupons and payment, and load orders for pickup.
• Provide positive customer service to encourage repeat online shopping.
• Follow bagging standards and use POS system for order processing.
• Communicate substitutions or exceptions to customers at pick-up.

Skills

Ability to work without supervision

Read shelf tags

Basic math

Communication skills

Job description

Kroger is seeking an Online Grocery Pick-Up Clerk for its Worthington, OH store. This role focuses on selecting and gathering products for customers' online orders with emphasis on freshness and quality, processing payments, and loading orders for pickup.

Providing a positive customer experience is essential to encourage repeat online shopping. Responsibilities include efficient order assembly, scanning and bagging, and communicating any substitutions to customers at pickup.