Online Grocery Pick-Up Specialist

The Kroger Co.; Sandusky (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently assemble on-line orders with emphasis on freshness and quality.

You will process coupons, payments, and load orders into customers' cars, delivering a positive shopping experience that encourages repeat on-line orders. As part of the e-Commerce team, you will communicate substitutions when needed, maintain clean staging areas, and adhere to safety and company guidelines while meeting productivity standards in a fast-paced

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags and understand pricing labels.
• Basic math skills for counting, adding and subtracting.
• Excellent oral and written communication abilities.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pick up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers during pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Adhere to laws, food safety procedures and company guidelines.
• Ensure order accuracy and load orders into customers' cars.
• Provide positive customer service prompting return to on-line shopping.
• Follow POS procedures and policies for substitutions when needed.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent oral/written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to efficiently assemble on-line orders with emphasis on freshness and quality.

You will process coupons, payments, and load orders into customers' cars, delivering a positive shopping experience that encourages repeat on-line orders. As part of the e-Commerce team, you will communicate substitutions when needed, maintain clean staging areas, and adhere to safety and company guidelines while meeting productivity standards in a fast-paced