Online Grocery Pick-Up Specialist

The Kroger Co.; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. in Las Vegas is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' on-line orders with emphasis on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

As part of the e-Commerce team, you will ensure substitutions as needed, maintain order accuracy, and communicate proactively with customers to uphold Kroger's standards of service and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags and follow directions.
• Basic math skills including counting, addition, and subtraction.
• Excellent oral and written communication abilities.

Responsibilities

• Select and gather products for on-line orders with emphasis on freshness and quality.
• Assemble on-line orders, process coupons and payment, and load orders into customers' cars.
• Provide positive customer service to encourage return visits for on-line shopping.
• Scan and bag orders, adhering to bagging standards during the process.
• Communicate substitutions or exceptions to customers at pick-up time.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Follow local, state and federal laws, food safety procedures, and company guidelines.
• Maintain staging areas and equipment in an organized and clean state.
• Assist in training new e-Commerce team members and meet productivity standards.

Skills

Work independently

Shelf tag reading

Basic math

Communication skills

Job description

The Kroger Co. in Las Vegas is seeking an Online Grocery Pick-Up Clerk to select and gather products for customers' on-line orders with emphasis on freshness and quality. You will assemble orders, process coupons and payments, and load orders into customers' cars at pickup.

As part of the e-Commerce team, you will ensure substitutions as needed, maintain order accuracy, and communicate proactively with customers to uphold Kroger's standards of service and safety.