Online Grocery Pick-Up Specialist: Fast, Fresh & Friendly

Kroger Family of Companies; Hartselle (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an Online Grocery Pick‑Up Clerk to efficiently select and assemble customer on-line orders with a focus on freshness and quality. You will work in-store to gather items, process payments, and load orders into customers' cars at pick up, while maintaining a positive customer experience and observing all safety and bagging standards.

You will communicate substitutions when needed, ensure order accuracy, and handle substitutions and notes with professionalism

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
• In‑Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
• Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars at pick up.
• Scan and bag orders on the go while following all bagging standards.
• Communicate substitutions or exceptions to customers at pick‑up time.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.

Skills

Work independently

Read shelf tags

Basic math

Excellent communication

Job description

Kroger Family of Companies is seeking an Online Grocery Pick‑Up Clerk to efficiently select and assemble customer on-line orders with a focus on freshness and quality. You will work in-store to gather items, process payments, and load orders into customers' cars at pick up, while maintaining a positive customer experience and observing all safety and bagging standards.

You will communicate substitutions when needed, ensure order accuracy, and handle substitutions and notes with professionalism