Online Grocery Pick-Up Specialist

The Kroger Co.; Beaumont (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Beaumont, TX. You will select and gather products for customers' online orders with focus on freshness and quality, process coupons and payments, and load orders into customers' cars at pick-up.

Responsibilities include scanning, bagging, and communicating substitutions while delivering a positive customer service experience. Adherence to safety standards and procedures is essential.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

Responsibilities

• Select and gather products for customers' online orders with attention to freshness and quality.
• Assemble online orders and process coupons and payment.
• Deliver and load orders to customers' cars at pick-up.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Provide a positive customer service experience to encourage repeat online shopping.
• Follow food safety procedures and company guidelines.
• Meet/exceed productivity standards and maintain organized staging areas.

Skills

Customer service

Shelf tags reading

Basic math

Oral and written communication

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk in Beaumont, TX. You will select and gather products for customers' online orders with focus on freshness and quality, process coupons and payments, and load orders into customers' cars at pick-up.

Responsibilities include scanning, bagging, and communicating substitutions while delivering a positive customer service experience. Adherence to safety standards and procedures is essential.