Online Grocery Pick-Up Pro: Fast, Accurate, Customer-First

The Kroger Co.; Delaware (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to select and gather products for on-line orders, ensuring freshness and quality. You’ll assemble orders, process coupons and payment, and load orders to customers' cars at pickup.

You will provide a positive customer service experience that encourages return visits to online shopping, while following bagging standards and POS procedures. Safety and accuracy are essential.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness and quality.
• Assemble customers' on-line orders, process coupons and payment, and load orders to cars at pickup.
• Provide a positive customer service experience encouraging repeat online shopping.
• Follow bagging standards and POS procedures during order processing.
• Communicate substitutions or exceptions to customers' orders at pickup and with e-Commerce.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to laws, food safety procedures, and company guidelines.

Skills

Work without supervision

Shelf tag reading

Basic math

Oral and written communication

Job description

The Kroger Co. is hiring an Online Grocery Pick-Up Clerk to select and gather products for on-line orders, ensuring freshness and quality. You’ll assemble orders, process coupons and payment, and load orders to customers' cars at pickup.

You will provide a positive customer service experience that encourages return visits to online shopping, while following bagging standards and POS procedures. Safety and accuracy are essential.