Online Grocery Pick-Up Concierge

Kroger Family of Companies; Dearborn (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders for pickup. You will ensure freshness, process coupons/payments, and load orders into customers' cars while maintaining a positive customer experience.

Responsibilities include scanning and bagging orders, communicating substitutions when needed, following safety procedures, and meeting productivity standards in a fast-paced environment.

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (i.e., counting, addition, subtraction)
• Excellent oral/written communication skills

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Assemble orders, process coupons and payment, and load orders for pick-up.
• Provide a positive customer service experience and communicate substitutions or exceptions to customers.
• Follow bagging standards and maintain organization and cleanliness of staging areas.
• Assist in opening/closing procedures and train new e-Commerce team members.

Skills

Read shelf tags

Basic math

Excellent communication

Job description

Kroger Family of Companies is seeking an In-Store Online Grocery Pick-Up Clerk to efficiently select and assemble customers' online orders for pickup. You will ensure freshness, process coupons/payments, and load orders into customers' cars while maintaining a positive customer experience.

Responsibilities include scanning and bagging orders, communicating substitutions when needed, following safety procedures, and meeting productivity standards in a fast-paced environment.