Online Grocery Pick-Up Clerk

Kroger in; Suwanee (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring quality and customer satisfaction. Enjoy comprehensive benefits, flexible scheduling, and opportunities for growth in a supportive environment.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Employee discounts

Qualifications

• Candidates must work cooperatively in a high-paced environment.
• Support for individuals with special needs and older adults is part of the role.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Ensure order accuracy and maintain cleanliness.
• Communicate substitutions or issues to customers at pickup.

Skills

Customer Service

Communication

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pickup. Provide excellent customer service to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit. We innovate tirelessly to create remarkable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Wide-ranging healthcare coverage—medical, dental, vision, and prescriptions—via company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support with free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. The team scans and bags orders, following all standards, and communicates substitutions or issues to customers at pickup.

Responsibilities include ensuring order accuracy, maintaining cleanliness, following safety and food handling procedures, and adhering to policies for substitutions and out-of-stock items. The role involves communication with customers via phone, managing equipment, and supporting new team members. Candidates must work cooperatively in a high-paced environment, manage conflicts professionally, and act with honesty and integrity. Support for individuals with special needs and older adults is also part of the role. Reasonable accommodations will be provided to perform essential functions.