Online Grocery Pick-Up Clerk

Kroger in; St. Johns (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading grocery retailer is seeking an Online Grocery Pick-Up Clerk to efficiently assemble products for customer orders and provide exceptional service. Responsibilities include managing order accuracy and quality, ensuring customer satisfaction, and maintaining safety. This role also offers comprehensive benefits and growth opportunities, making it an ideal position for dedicated candidates.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Candidates must work well under pressure.
• Act with integrity and manage conflicts professionally.
• Support customers, including minors and individuals with special needs.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments, and deliver to customers' cars.
• Maintain cleanliness and accuracy in order staging.

Skills

Customer service

Attention to detail

Conflict management

Teamwork

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a shared passion for food and people, with a mission to "Feed the Human Spirit." We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave based on eligibility.
• Emotional and financial support via free counseling and confidential financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Growth opportunities via extensive training and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper handles selection of online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. The role involves scanning, bagging, and ensuring order accuracy and quality, while communicating with customers and adhering to safety and store policies. Responsibilities include managing order staging, handling substitutions, maintaining cleanliness, and supporting team training. Candidates must work well under pressure, manage conflicts professionally, act with integrity, and support customers, including minors and individuals with special needs. Reasonable accommodations will be provided to perform essential job functions.