Online Grocery Pick-Up Clerk

Kroger in; Rocky Mount (VA); On-site; USD 27,000 - 35,000; Part time

Job summary

A leading grocery store chain is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders, provide excellent customer service, and ensure order accuracy. This role supports customers with special needs and offers flexible scheduling and growth opportunities within a caring environment.

Benefits

Healthcare options (medical, dental, vision)

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Associate discounts on purchases

Emotional and financial support services

Opportunities for growth and training

Qualifications

• Ability to follow directions and support customers with special needs.
• Experience in a fast-paced environment with a focus on cleanliness and organization.

Responsibilities

• Select and gather products for online orders.
• Process payments and deliver orders to customers' cars.
• Maintain cleanliness and ensure order accuracy.

Skills

Customer Service

Teamwork

Integrity

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

At our company, people matter. We strive to provide the ingredients for success at work and in life, supporting your growth with care and value. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support through counseling and financial coaching services.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information on benefits, visit our Benefits Page.

In this role, you'll initiate and complete the selection process for online orders, assemble orders, process payments, and deliver orders to customers' cars. You'll scan and bag items, communicate substitutions or issues, and ensure order accuracy and quality. Maintaining cleanliness and organization, following safety and food handling standards, and providing excellent customer service are essential. You will also perform opening and closing procedures, assist in training new team members, and work cooperatively in a fast-paced environment while managing conflicts professionally. Ability to follow directions, act with integrity, and support customers with special needs is required.