Online Grocery Pick-Up Clerk

Kroger in; Marietta (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll select and assemble orders for customers. This role emphasizes customer service, teamwork, and integrity, ensuring a positive shopping experience. Enjoy comprehensive benefits, flexible schedules, and opportunities for growth within the company.

Benefits

Healthcare options

Flexible schedules

Tuition reimbursement

Discounts on purchases

Emotional and financial support

Qualifications

• Ability to work cooperatively in a fast-paced environment.
• Must follow safety and food safety guidelines.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and load orders into customers' cars.
• Maintain organization and report discrepancies.

Skills

Customer Service

Integrity

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're interested in a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A broad range of healthcare options, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreements.
• Flexible full- and part-time schedules with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Discounts on purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training programs and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. The role includes scanning and bagging items while adhering to standards, communicating substitutions or issues, and ensuring order accuracy and quality.

The associate must follow all safety, food safety, and legal guidelines, manage temperature zones, and respond professionally to customer communications. Responsibilities also include maintaining organization, reporting discrepancies, inspecting equipment, performing opening and closing procedures, assisting in training, and meeting productivity standards. The ability to work cooperatively in a fast-paced environment, manage conflicts, act with integrity, follow directions, and support customers with special needs is essential. Reasonable accommodations will be provided as needed.