Online Grocery Pick-Up Clerk

Kroger in; Bloomington (IN); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk. You'll be responsible for efficiently selecting and gathering products for customers' online orders, ensuring quality and freshness, while providing exceptional customer service. Enjoy comprehensive benefits and opportunities for growth in a supportive environment.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to handle customer interactions professionally.
• Knowledge of safety procedures and compliance.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders and deliver to customers' cars.
• Process payments and ensure order accuracy.

Skills

Customer Service

Teamwork

Conflict Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Our history began over a century ago with a small Cincinnati grocery store. Today, we are the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

At our company, people matter. We aim to provide the ingredients for your success in work and life. We support your growth and development, offering a caring environment for those who are purpose-driven and eager to learn. Your potential is unlimited here.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility and tenure.
• Support services: free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They scan and bag items following standards, communicate substitutions or exceptions, and ensure order accuracy and quality. They also handle customer interactions professionally, maintain organization, and perform opening and closing procedures. Training, productivity, teamwork, conflict management, honesty, integrity, and compliance with laws and safety procedures are essential. The role involves supporting customers with special needs and performing job functions with or without reasonable accommodations.