Online Grocery Fulfillment Specialist

hyvee; Charles City (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders across departments, ensuring quality and timely fulfillment. This role requires attention to detail, strong customer service, and the ability to work independently in a fast-paced store environment.

You'll greet customers, handle substitutions when needed, and process payments while upholding Hy-Vee's standards for freshness and service.

Qualifications

• Demonstrates commitment to delivering an outstanding customer experience.
• Selects highest quality products with accuracy across departments.
• Communicates clearly with customers and store personnel in a friendly manner.
• Stays organized and multitasks efficiently in a fast-paced environment.

Responsibilities

• Greet customers warmly and assist with needs throughout the store.
• Select groceries online with emphasis on quality produce and meats.
• Scan, bag, and store items across temperature zones.
• Maintain proper temperatures during fulfillment and storage.
• Handle substitutes when items are unavailable or out of stock.
• Process customer orders promptly for pickup or delivery.

Skills

Customer service

Quality selection

Communication

Organization

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders across departments, ensuring quality and timely fulfillment. This role requires attention to detail, strong customer service, and the ability to work independently in a fast-paced store environment.

You'll greet customers, handle substitutions when needed, and process payments while upholding Hy-Vee's standards for freshness and service.