Online Grocery Picker — Fresh Produce & Fast Fulfillment

Hyvee.io; Peoria (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries across all departments, from produce to pantry, ensuring every online order is fulfilled with care and precision. This hourly role supports our online shopping team and enhances the customer experience.

Responsibilities include greeting customers, selecting high-quality items, packing and storing orders at proper temperatures, coordinating pickup, and processing payments. A high school diploma or equivalent is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Frequent standing and walking during shifts.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
• Select, scan, and bag items from all temperature zones
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and provide friendly, helpful service to customers
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer experience

Quality product selection

Clear communication

Organization

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries across all departments, from produce to pantry, ensuring every online order is fulfilled with care and precision. This hourly role supports our online shopping team and enhances the customer experience.

Responsibilities include greeting customers, selecting high-quality items, packing and storing orders at proper temperatures, coordinating pickup, and processing payments. A high school diploma or equivalent is preferred.