Online Grocery Shopper: Fresh, Accurate Fulfillment

hyvee; Grimes (IA); On-site; USD 19,000 - 22,000; Full time

Job summary

Hy-Vee is seeking an enthusiastic Aisles Online Shopper to accurately pick groceries for online orders across departments, from produce to pantry staples, ensuring each order is fulfilled with care. You'll interact with customers, assist with pickups, and maintain proper temperatures throughout fulfillment.

If you enjoy a fast-paced, independent role and take pride in doing the job right, you’ll fit well with our team and support Hy-Vee's mission to deliver outstanding service.

Qualifications

• Commitment to Hy-Vee's mission and delivering an outstanding customer experience.
• Ability to select and handle groceries with accuracy across departments.
• Strong communication and organizational skills for fast-paced fulfillment.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products
• Select, scan, and bag items from all temperature zones
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and provide friendly, helpful service to customers
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Attention to detail

Organized

Communication

Independent worker

Multitasking

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an enthusiastic Aisles Online Shopper to accurately pick groceries for online orders across departments, from produce to pantry staples, ensuring each order is fulfilled with care. You'll interact with customers, assist with pickups, and maintain proper temperatures throughout fulfillment.

If you enjoy a fast-paced, independent role and take pride in doing the job right, you’ll fit well with our team and support Hy-Vee's mission to deliver outstanding service.