Online Grocery Shopper: Fresh Picks & Fast Fulfillment

Hy-Vee; Marion (IA); On-site; USD 19,000 - 25,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders across departments, ensuring quality and proper temperature control. You will greet customers, assist needs, and prepare orders for pickup in a fast-paced retail environment.

The role emphasizes attention to detail, clear communication with customers and staff, and the ability to work independently while meeting deadlines. Prior fresh product handling is a plus, with ongoing training provided.

Qualifications

• Commitment to delivering an outstanding customer experience.
• Ability to select high-quality, fresh products.
• Clear and professional communication with customers and staff.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Problem-solving ability for substitutions.
• Ability to work independently and complete daily workloads with limited supervision.

Responsibilities

• Greet customers and assist with needs throughout the store.
• Accurately select groceries ordered online by customers, choosing the highest quality produce, meat, and other fresh products.
• Select, scan, and bag items from all temperature zones.
• Ensure products maintain proper temperature throughout the fulfillment process.
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to pickup.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Process credit card payments at POS and handle substitutions as needed.
• Monitor incoming online orders to ensure prompt fulfillment.
• Answer phones and emails with friendly service.

Skills

Customer service

Attention to detail

Clear communication

Organization

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Shopper to accurately select groceries for online orders across departments, ensuring quality and proper temperature control. You will greet customers, assist needs, and prepare orders for pickup in a fast-paced retail environment.

The role emphasizes attention to detail, clear communication with customers and staff, and the ability to work independently while meeting deadlines. Prior fresh product handling is a plus, with ongoing training provided.