Online Fulfillment Associate - BOPIS & Ship Expert

Fleet Farm; West Bend (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Fleet Farm in Wisconsin is seeking an Online Fulfillment Team Member to deliver a positive customer experience through timely online order fulfillment. You will locate merchandise in the backroom and on the sales floor to complete online orders efficiently.

We are looking for friendly, self-motivated, dependable teammates who can work a flexible schedule including days, nights, weekends, and holidays, and who can lift up to 50 pounds and operate material handling devices.

Qualifications

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Ability to be certified to operate a forklift and other material handling devices.
• Able to lift and move 50 pounds on a regular basis and climb ladders.

Responsibilities

• Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe to ensure customer satisfaction.
• Ship Pick Pack and Ship (PPS) orders within a two day timeframe, unless specifically marked for next day delivery service.
• Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
• Properly organize, stock, and fulfill layaway orders during the holidays.
• Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Education

High School Diploma or GED

Job description

Fleet Farm in Wisconsin is seeking an Online Fulfillment Team Member to deliver a positive customer experience through timely online order fulfillment. You will locate merchandise in the backroom and on the sales floor to complete online orders efficiently.

We are looking for friendly, self-motivated, dependable teammates who can work a flexible schedule including days, nights, weekends, and holidays, and who can lift up to 50 pounds and operate material handling devices.