Online Enrollment Operations Assistant

Grand Canyon University Inc.; Phoenix (AZ); On-site; USD 19,000 - 22,000; Full time

Job summary

Grand Canyon Education is seeking an Online Operations Student Worker to support the online operations leadership team. You will collaborate with regional leadership and University Development Counselors (UDCs) to back operational initiatives, student outreach and recruitment tasks, including appointment-setting and connecting students with UDCs.

The role also provides administrative and project support to enhance the prospective student experience and help achieve regional enrollment goals.

Qualifications

• Must be a current full-time student at Grand Canyon University (online or campus).
• Proficient in Microsoft Office and comfortable using CRM and university systems.
• Strong written and verbal communication, organizational skills, and ability to manage multiple priorities.

Responsibilities

• Send templated communications to prospective students to assist with appointment scheduling.
• Follow up on business-to-business accounts and connections with UDCs.
• Use university systems to execute recruitment tasks and manage data.
• Organize time to complete prioritized work and achieve contact rate goals.
• Provide operational and administrative support to the online operations leadership team and UDCs.
• Perform other duties and special projects supporting enrollment initiatives.

Skills

Interpersonal skills

Organizational skills

Communication

Time management

MS Office

CRM systems

Education

Enrolled a full-time student at Grand Canyon University

Tools

CRM

Microsoft Office Suite

Jabber

Calabrio

Job description

Grand Canyon Education is seeking an Online Operations Student Worker to support the online operations leadership team. You will collaborate with regional leadership and University Development Counselors (UDCs) to back operational initiatives, student outreach and recruitment tasks, including appointment-setting and connecting students with UDCs.

The role also provides administrative and project support to enhance the prospective student experience and help achieve regional enrollment goals.