Online Coding Tutor & Customer Success Specialist

Coco Coders, Inc.; Fargo (ND); Hybrid; USD 27,937,728 - 32,235,840; Part time

Benefits offered by this job

Hybrid work days

Office space at Emerging Prairie

Part-time with potential full-time

Job summary

Coco Coders in Fargo, ND is seeking an Online Coding Teacher / Customer Success Specialist who resides in North Dakota. This part-time role includes customer support via email and chat, coordinating scheduling, and occasional online coding lessons for ages 6-14 using our curriculum.

You will collaborate with a remote team to enhance the learning experience, monitor student progress, provide feedback, and help teachers with scheduling. There is a dedicated Emerging Prairie office for hybrid days.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to provide exceptional customer service and support.
• A self starter with the ability to work independently and in a team.
• Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred).

Responsibilities

• Provide exceptional and timely customer support via email and chat.
• Collaborate with the team to enhance the learning experience.
• Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum.
• Monitor student progress and provide feedback to support their learning journey.
• Provide support for teacher scheduling.

Skills

Customer service

Communication

Organization

Teaching

Coding basics

Education

Bachelor’s degree in education, CS or related field

Tools

Scratch

Python

JavaScript

Job description

Coco Coders in Fargo, ND is seeking an Online Coding Teacher / Customer Success Specialist who resides in North Dakota. This part-time role includes customer support via email and chat, coordinating scheduling, and occasional online coding lessons for ages 6-14 using our curriculum.

You will collaborate with a remote team to enhance the learning experience, monitor student progress, provide feedback, and help teachers with scheduling. There is a dedicated Emerging Prairie office for hybrid days.