Online Car Sales Specialist (Commission-Based)

Livermore Ford and Lincoln; Livermore (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Paid Holidays

Employee appreciation lunches

Employee bonus for referrals

Employee discounts

Excellent culture

Room for growth

Job summary

Livermore Ford Lincoln Alfa Romeo & Maserati is seeking an energetic automotive sales professional to handle internet inquiries, guide customers to the right vehicles, and deliver exceptional service. You will respond to emails, set appointments, and present new/used vehicles with confidence and product knowledge.

The role emphasizes building rapport, overcoming objections, and closing sales in a fast-paced dealership environment.

Qualifications

• High school diploma or equivalent is required.
• Comfortable with compensation based on commission sales.
• Enthusiastic with high energy throughout the sales workday.
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing.
• Possess strong communication skills.
• Must have a clean & valid driver’s license.
• Must be willing to submit to a drug screen prior to employment.

Responsibilities

• Handle all incoming internet inquiries and internet phone leads.
• Respond to emails in a professional well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointments for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Approach and greet customer with a smile and positive attitude. Build rapport to determine the needs of the customer by listening and asking questions.
• Describe all optional equipment available for customer purchase.
• Build strong rapport with customers.
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
• Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis.
• Respond to and or resolve customer issues related to orders and products.
• Maintain professional growth and development by keeping abreast of product knowledge.

Skills

High energy sales

Strong communication skills

Customer-focused

Negotiation skills

Education

High school diploma or equivalent

Job description

Livermore Ford Lincoln Alfa Romeo & Maserati is seeking an energetic automotive sales professional to handle internet inquiries, guide customers to the right vehicles, and deliver exceptional service. You will respond to emails, set appointments, and present new/used vehicles with confidence and product knowledge.

The role emphasizes building rapport, overcoming objections, and closing sales in a fast-paced dealership environment.