Online Car Sales Manager

Armory-Chrysler-Dodge-Jeep-Ram-Fiat-of-Alban; West Albany (NY); On-site; USD 49,000 - 97,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays and PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Employee Stock Purchase Plan

Job summary

Lithia & Driveway is seeking an Internet Sales Manager for an on-site role in Albany, NY. The position focuses on managing online inquiries, nurturing relationships, and guiding customers through the vehicle-buying process using digital channels and CRM tools.

You will report to the General Sales Manager and drive growth through proactive lead management. The role emphasizes closing sales, upselling financing and warranties, and maintaining records while collaborating with sales and marketing

Qualifications

• Previous sales experience required; automotive sales experience is preferred.
• Ability to build relationships and close deals.
• Comfortable using CRM and lead management tools.

Responsibilities

• Manage online sales pipeline across digital platforms.
• Respond to inquiries by phone, email, text, and live chat.
• Produce new business through outbound prospecting and follow-up.
• Develop relationships through personalized service and follow-up.
• Present vehicle features, pricing, financing options, and programs.
• Negotiate vehicle sales and assist customers through purchasing process.
• Upsell financing, warranties, and accessories.
• Maintain accurate customer records in CRM.
• Track lead activity and progress toward sales goals.
• Collaborate with sales and marketing to boost online visibility.

Skills

CRM systems

Lead management

Negotiation

Outbound calls

Relationship building

Multilingual

Tools

CRM software

Job description

Lithia & Driveway is seeking an Internet Sales Manager for an on-site role in Albany, NY. The position focuses on managing online inquiries, nurturing relationships, and guiding customers through the vehicle-buying process using digital channels and CRM tools.

You will report to the General Sales Manager and drive growth through proactive lead management. The role emphasizes closing sales, upselling financing and warranties, and maintaining records while collaborating with sales and marketing