Online Banking & Payments Specialist

Royal Business Bank

Buena Park (CA)

On-site

USD 42,000 - 62,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

Royal Business Bank seeks a detail-oriented professional to support electronic banking operations for business clients. Under general supervision, you will set up and monitor online banking, merchant deposits, and related services, while ensuring compliance with banking policies and regulations.

You will handle inquiries, assist with account applications, review mobile deposits, and monitor daily reports for suspicious activity.

Qualifications

AA degree or equivalent is required.
Banking regulations knowledge beneficial.
Experience in bank branch operations preferred.

Responsibilities

Set up/input and maintain electronic banking functions for business online banking, merchant remote deposit, business bill pay, ACH originations, and online wire.
Handle electronic banking products, processes and customer inquiries with high-quality service.
Respond to inquiries on product usage and system operations.
Monitor and respond to online customer inquiries.
Assist with reviewing and approving online account applications (Prelim.).
Review and release mobile deposits (Mobiliti).
Assist with CDARS/ICS processing.
Review daily reporting including ACH file transfer reports and EBanking Daily Reports; monitor suspicious activity.
Review and delete inactive business online banking users semi-annually.
Perform other duties as assigned.