Garber Automotive Group in Valparaiso, Indiana is seeking a Digital Retail Customer Specialist who will serve as the first contact for online shoppers interested in purchasing a vehicle. Responsibilities include establishing contact, scheduling showroom visits, and ensuring customer satisfaction. Ideal candidates should possess strong customer service skills and a valid driver's license. The position offers competitive pay, attractive benefits, and opportunities for employee discounts on vehicles and services.
Qualifications
Minimum high school diploma or GED equivalent required.
2-5 years of sales and customer service experience preferred but not required.
Valid driver’s license required as well as a clean driving record.
Responsibilities
Establish contact with online shoppers via phone, text, and e-mail.
Schedule appointments for customers to visit the showroom.
Follow up with customers after the sale to ensure satisfaction.
Skills
Customer service
Negotiation skills
Organizational skills
Communication skills
Goal-oriented
Education
High school diploma or GED equivalent
Job description
Garber Automotive Group in Valparaiso, Indiana is seeking a Digital Retail Customer Specialist who will serve as the first contact for online shoppers interested in purchasing a vehicle. Responsibilities include establishing contact, scheduling showroom visits, and ensuring customer satisfaction. Ideal candidates should possess strong customer service skills and a valid driver's license. The position offers competitive pay, attractive benefits, and opportunities for employee discounts on vehicles and services.