Online Auto E-Sales Agent – Uncapped Commission

Sonic Automotive, Inc.; Greenville (SC); On-site; USD 45,000 - 100,000; Full time

Benefits offered by this job

Uncapped commission

Health, dental & vision

401k with company match

Paid vacation

Leadership development programs

Casual dress code

Job summary

Century BMW, part of the Sonic Automotive family, seeks an E-Sales Agent to generate internet-driven sales appointments and deliver a premium customer experience. You will work with CRM software and lead management tools to manage inquiries, learn inventory, and understand financing and incentives.

The role emphasizes fast-paced, data-driven communication with customers and involves collaborating with the dealership team to optimize outcomes and customer satisfaction.

Qualifications

• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Skills

Communication

MS Office

Teamwork

Independent work

Call center experience

Tools

CRM software

Lead management tools

Job description

Century BMW, part of the Sonic Automotive family, seeks an E-Sales Agent to generate internet-driven sales appointments and deliver a premium customer experience. You will work with CRM software and lead management tools to manage inquiries, learn inventory, and understand financing and incentives.

The role emphasizes fast-paced, data-driven communication with customers and involves collaborating with the dealership team to optimize outcomes and customer satisfaction.