One Stop Center Manager I

Commerce - DES , DWS; North Carolina; On-site; USD 50,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays and leave

Job summary

The North Carolina Department of Commerce is seeking a Career Center Manager to lead center operations and meet stated goals in Caldwell County, NC.

You will supervise a diverse team of 2-4 DWS employees in Lenoir and direct employment services, job training and limited unemployment insurance services using the Integrated Services Delivery model. Collaboration with workforce partners and employers is essential, with travel possible as needed.

Qualifications

• Bachelor’s degree plus 4 years relevant experience, or Associate degree with 6 years.
• Experience in public or private employment services including supervisory duties.
• Equivalent combination of education and experience.

Responsibilities

• Manage Center operations and day-to-day responsibilities.
• Supervise a staff of 2-4 DWS employees in Lenoir, NC.
• Use ISD model to plan and direct employment services, job training, limited unemployment insurance services, and labor market information services.
• Collaborate with workforce partners, workforce development board, economic development entities, public officials, and employers to ensure services are delivered effectively.
• Travel as requested based on business needs.

Skills

Staff supervision

Team leadership

Employment services

Education

Bachelor's degree

Associate degree

Job description

About Us

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well‑being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Salary and Benefits

Recruitment range is $50,088 - $87,654.

This is a full‑time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.

Benefits to include: 12 Annual Paid Holidays and monthly accrual of vacation and sick leave North Carolina State Health Plan administered by Aetna Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer <span>Specified Disease</span>, Critical Illness, Dental, and Vision NC State Retirement (TSERS), 401(k), and 457 savings plans WeSave Employee Discounts Eligibility for the Public Service Loan Forgiveness Program Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the benefits link.

Description of Work

This position will serve as the Career Center Manager. It will manage Center operations and execute day‑to‑day responsibilities of the Center to meet or exceed all identified goals and objectives. It will supervise a diverse team of workforce professionals, including a staff of 2-4 DWS employees, located in Lenoir, NC. Will utilize Integrated Services Delivery (ISD) model to plan and direct staff in providing employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Caldwell County. The position interacts closely with workforce partners, the Workforce Development Board, economic development entities, public officials, and employers, to ensure the appropriate delivery of services to all clients. It may be asked to travel as requested based upon business need. The work is performed independently under the administrative supervision of the DWS Regional Operations Director for the Northwest Prosperity Zone.

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution and four years of experience in public or private employment service‑related work including two years in a supervisory capacity; or Associate degree from an appropriately accredited institution and six years of experience in public or private employment service‑related work including two years in a supervisory capacity; or an equivalent combination of education and experience.

Equal Opportunity Statement

The State of North Carolina is an Equal Employment Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.

Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

Job Closing Information

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.