Oncology Trials: New Patient Navigator & Liaison

Flourish Research; California; On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

Parental leave

Employee referral program

Employee assistance program

Life insurance

Disability insurance

Generous PTO & 8 paid holidays

Job summary

Flourish Research seeks a New Patient Navigator for Valkyrie Clinical Trials in Century City, CA. You will be the primary contact for referring physicians and patients, managing the referral path from intake through Cycle 1 Day 1, and ensuring timely, accurate transfer to the CRC.

Ideal candidates have 5+ years in patient navigation or referral coordination, oncology exposure, and Spanish-English bilingual ability.

Qualifications

• Bachelor’s degree required or equivalent experience.
• At least 5 years’ experience working directly with patients including referral coordination, patient navigation, or managing relationships with physician offices.
• Bilingual in English and Spanish preferred.
• Prior oncology experience and exposure to clinical research preferred.
• Working knowledge of medical terminology and oncology medical records preferred.

Responsibilities

• Serve as the main administrative contact for referring physicians and their staff, providing a single point of contact for referrals and patient status.
• Acknowledge referrals promptly and confirm what records and information are needed to move the patient forward.
• Close the loop with physicians at milestones and coordinate smooth transitions if a trial is not the right fit.
• Schedule calls/meetings between physicians and Valkyrie investigators or the Medical Director when clinical questions arise.
• Maintain and update a referral source directory with contacts, preferred communication methods, and requirements.

Skills

Patient navigation

Referral coordination

Bilingual English/Spanish

Oncology experience

HIPAA knowledge

Education

Bachelor’s degree or equivalent experience

Tools

EMR

CTMS

Job description

Flourish Research seeks a New Patient Navigator for Valkyrie Clinical Trials in Century City, CA. You will be the primary contact for referring physicians and patients, managing the referral path from intake through Cycle 1 Day 1, and ensuring timely, accurate transfer to the CRC.

Ideal candidates have 5+ years in patient navigation or referral coordination, oncology exposure, and Spanish-English bilingual ability.