Oncology Triage RN

IHA; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Day 1 benefits

Colleague Referral Program

Unlimited career growth opportunities

DailyPay

Job summary

IHA in Grand Rapids, MI is seeking an Oncology Triage Nurse to support Radiation and Medical Oncology through telephone and electronic triage. You will respond to patient calls, symptom concerns, and treatment questions, coordinating care with physicians and the interdisciplinary team to ensure safe, timely guidance.

The role emphasizes clinical judgment within established protocols, identifying cases needing escalation, promoting patient safety and delivering compassionate, patient-centered

Qualifications

• RN license in Michigan is required.
• ADN required; BSN preferred.
• Oncology nursing experience preferred.
• OCN certification preferred or willingness to obtain.

Responsibilities

• Respond to patient calls and electronic inquiries in a timely, compassionate manner.
• Triages concerns, prioritizes based on urgency, and coordinates care with the team.
• Identify situations needing provider consultation or escalation.
• Promote patient safety and ensure continuity of care across oncology services.

Skills

Oncology nursing

RN license

Clinical triage

Education

RN license in Michigan

ADN

BSN preferred

Job description

Employment Type

Full time

Shift

Day Shift

Description

The Oncology Triage Nurse serves as a key clinical resource supporting both Radiation Oncology and Medical Oncology practices through telephone and electronic (MyChart/in-basket) triage. This role is responsible for responding to patient calls, symptom concerns, treatment-related questions, and electronic inquiries in a timely, efficient, and compassionate manner, ensuring patients receive appropriate guidance and care coordination throughout their oncology journey. Working closely with physicians, advanced practice providers, nurses, and interdisciplinary team members, the Oncology Triage Nurse assesses patient needs, prioritises concerns based on clinical urgency, and facilitates appropriate interventions. Utilizing clinical expertise, critical thinking, and a thorough understanding of provider practice patterns, this clinician independently manages routine patient care needs within established protocols while identifying situations that require provider consultation or escalation. The role is instrumental in promoting patient safety, enhancing the patient experience, and ensuring seamless communication and continuity of care across Radiation and Medical Oncology services.

Position Summary

Registered Nurse, RN works in a collaborative environment to deliver excellent patient care as part of an interdisciplinary team providing evidenced based medicine and individualized patient care. A Registered Nurse, RN is expected to facilitate all aspects of the patient visit experience.

What You Will Need

• Graduation from an accredited nursing school and program.
• Associate Degree in Nursing (ADN) required; BSN preferred.
• In Grand Rapids, nurses hired with an ADN must enroll in a BSN program within six months of hire and complete the degree within four years of hire.
• Current Registered Nurse (RN) license in the State of Michigan.
• One year of RN experience required. New graduates must apply through the RN Residency Program, which has cohorts beginning in February, July, and October.
• Oncology nursing experience preferred.
• Oncology Nursing Certification (OCN) preferred, or willingness to obtain certification within a designated timeframe after hire. (Optional, if applicable to the role.)

Highlights

• 1st Shift 8 am -5 pm, Monday – Friday, no weekends, or holidays
• Located at our Lacks Cancer Center
• Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities
• Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.