Oncology Scheduling Specialist Per Diem

Banner Health; Mesa, Northern (AZ, KY); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive wages

Weekly pay

Paid orientation

Flexible schedules

Job summary

Banner Health is seeking an Oncology Scheduling Specialist for Per Diem at Banner Staffing Services in Mesa, AZ. The role focuses on coordinating physician and facility schedules, procedures, and tests to ensure seamless patient experiences across the campus.

The position emphasizes effective communication with patients and clinical teams, adherence to scheduling protocols, and leveraging EMR tools to create an integrated, empathetic schedule in the oncology environment.

Qualifications

• Two years of scheduling experience in a physician’s office or hospital.
• Excellent communication, organizational and problem-solving skills.
• Proficiency with commonly used office software and medical practice management scheduling systems.

Responsibilities

• Schedule medical appointments across campus with physicians, facilities, and staff.
• Coordinate tests, procedures, and referrals per physician orders and protocols.
• Provide patients with pre/post-instruction and appointment directions; answer questions within guidelines.
• Communicate with patients, facilities, providers, and clinical teams via phone, chat, email, or EMR messaging.

Skills

Scheduling experience

Communication

Organization

Problem-solving

Education

High school diploma/GED

Tools

Office software

EMR scheduling software

Job description

## Oncology Scheduling Specialist Per DiemApply: Banner Staffing Svcs Mesa (525 W Brown Rd): Part time: Posted Today: R4455370**Primary City/State:**Mesa, Arizona**Department Name:**Banner Staffing Services-AZ**Work Shift:**Day**Job Category:**Administrative Services**Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career or supplement it with Banner Health.**The Oncology Scheduling Specialist will be responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service.**Monday - Thursday 8:00 - 4:30 - 32 hours per week****Banner MD Anderson at Banner Boswell Medical Center**As a valued and respected Banner Health Per Diem team member, you will enjoy:* Competitive wages* Paid orientation* Flexible Schedules (select positions)* Fewer Shifts Cancelled* Weekly pay* 403(b) Pre-tax retirement* Resources for living (Employee Assistance Program)* My Well-Being (Wellness program)* Discount Entertainment tickets* Restaurant/Shopping discounts**Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required.**As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0POSITION SUMMARYThis position is responsible for scheduling across the campus for physicians, medical facilities, and specialized medical practices by coordinating all aspects of scheduling including, but not limited to, appointments for physicians across the campus, surgical procedures, diagnostic tests, pain management, and other specialized tests and treatment as directed by physicians to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures, and company facilities, this position provides accurate and timely information to create an integrated, multidisciplinary schedule and an experience that is easy, empathetic, and differentiated in the oncology marketplace.CORE FUNCTIONS1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it.2. Receives physician’s orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative scheduled solutions in the event the patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety.3. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. The position answers questions as necessary within guidelines and protocols. Refers questions to clinical staff as appropriate.4. Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels. Anticipates patient and provider needs and responds accordingly.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.The position requires skills normally gained with two years of scheduling experience in a physician’s office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.PREFERRED QUALIFICATIONSKnowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker’s compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.Additional related education and/or experience preferred.