Oncology Scheduling Specialist

stcharles; Bend (OR); On-site; USD 30,000 - 41,000; Full time

Job summary

ST. CHARLES HEALTH SYSTEM in Bend, OR is seeking a Cancer Center Scheduling Specialist for a full-time daytime role. You will schedule radiation oncology procedures, office visits, referrals and diagnostic exams while maintaining patient registration and accuracy.

The role requires one year in a physician's office or hospital setting, strong customer service, knowledge of medical terminology, and the ability to work with diverse teams across cancer center operations.

Qualifications

• One year working in a physician's office, medical clinic, or hospital setting.
• Experience in customer service and dealing with physician office staff/general public.
• Knowledge of medical terminology and procedures.
• Willingness to travel to all St. Charles Health System worksites.

Responsibilities

• Schedules inpatient/outpatient procedures and appointments as ordered by the patient's physician or designee.
• Schedules multiple appointment types including: New patient visits, radiation therapy services, physician referrals, imaging studies, and other procedures.
• Coordinates patient care with outside facilities.
• Demonstrates excellent customer service skills and handles high volume of calls.
• Understands medical terminology and procedures and documents information accurately.
• Pre-registers the patient in the registration system, collects demographics and insurance information, and collects co-pay/deposits.
• Processes payments, input daily deposits, and performs real-time eligibility checks when needed.
• Retrieves and scans patient records into EMR systems.
• Prepares physician reports and correspondence.
• Responsible for accurate charge entry and review of charges.
• May cover responsibilities in Bend and Redmond sites.
• Supports continuous improvement and maintains confidentiality and compliance.

Skills

Customer service

Scheduling

Medical terminology

Office administration

Phone etiquette

Education

High school diploma or GED

Associates degree or higher preferred

Job description

ST. CHARLES HEALTH SYSTEM in Bend, OR is seeking a Cancer Center Scheduling Specialist for a full-time daytime role. You will schedule radiation oncology procedures, office visits, referrals and diagnostic exams while maintaining patient registration and accuracy.

The role requires one year in a physician's office or hospital setting, strong customer service, knowledge of medical terminology, and the ability to work with diverse teams across cancer center operations.