Oncology Scheduling & Patient Access Specialist

St. Charles Health System; Redmond (OR); On-site; USD 25,000 - 34,000; Full time

Job summary

The Cancer Center Scheduling Specialist at St. Charles Health System schedules appointments for medical oncology, radiation oncology, infusion procedures, and related services.

The role supports patient registration, insurance authorizations, and charge capture, ensuring accurate documentation in the scheduling system. Excellent customer service, knowledge of medical terminology, and the ability to manage high call volumes are required.

Qualifications

• High school diploma or GED required.
• Minimum 1 year experience in customer service.
• Knowledge of medical terminology and procedures.
• Experience in physician offices or hospital settings preferred.
• Oncology/medical office scheduling experience preferred.

Responsibilities

• Schedules inpatient/outpatient procedures and appointments as ordered by the physician.
• Schedules multiple appointment types including new patient visits and infusion/chemotherapy.
• Coordinates patient care with outside facilities.
• Handles high volume of calls with excellent customer service.
• Pre-registers patients and collects demographics, insurance and co-pays.

Skills

Customer service

Medical terminology

Communication

Multitasking

Education

High school diploma or GED

Associates degree

Tools

EMR systems

Scheduling system

Job description

The Cancer Center Scheduling Specialist at St. Charles Health System schedules appointments for medical oncology, radiation oncology, infusion procedures, and related services.

The role supports patient registration, insurance authorizations, and charge capture, ensuring accurate documentation in the scheduling system. Excellent customer service, knowledge of medical terminology, and the ability to manage high call volumes are required.