Oncology Scheduler - Patient-Focused Appointment Coordinator

OneOncology, LLC; Huntsville (AL); On-site; USD 35,000 - 52,000; Full time

Job summary

Clearview Cancer Institute in north Alabama is seeking a Physician Scheduler to manage patient appointments, follow-ups, and rescheduling for a specific physician. The role supports physicians and extenders in a busy oncology/hematology clinic.

The ideal candidate has a high school diploma and at least one year of medical office experience, with strong communication and multitasking abilities, and the capacity to handle a fast-paced environment.

Qualifications

• Must be able to multi-task and have a commitment to excellence in patient care.
• Must be sensitive to patients and their needs.
• Must be able to interact with a variety of people.
• Must be able to handle stress.
• Must be able to communicate clearly and effectively both verbally and in written form.

Responsibilities

• Schedule appointments for patients to see physician, extender, labs, scans, etc.
• Confirm patient appointments.
• Maintain office schedules for the physicians and extenders.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages and documents as needed.
• Greet patients, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.
• Perform various clerical and administrative functions as needed.
• Transmit information or documents as needed, using computer, mail, or facsimile machine.
• Other duties as assigned.

Skills

Multi-tasking

Patient communication

Interpersonal skills

Stress management

Clear written and verbal communication

Education

High school diploma or equivalent

1 year medical office experience

Job description

Clearview Cancer Institute in north Alabama is seeking a Physician Scheduler to manage patient appointments, follow-ups, and rescheduling for a specific physician. The role supports physicians and extenders in a busy oncology/hematology clinic.

The ideal candidate has a high school diploma and at least one year of medical office experience, with strong communication and multitasking abilities, and the capacity to handle a fast-paced environment.