Surgery Scheduler

Clearview Cancer Institute; Huntsville (AL); On-site; USD 35,000 - 52,000; Full time

Job summary

Clearview Cancer Institute in north Alabama is seeking a Surgery Scheduler to organize patient appointments for a specific surgeon. The role includes scheduling, follow-ups, and rescheduling missed visits in a busy oncology/hematology clinic.

You will greet patients, confirm visits, maintain physician/extender schedules, answer calls, route messages, and use standard office software. At least one year in a medical office setting is required.

Qualifications

• Must multi-task and commit to excellence in patient care.
• Must be sensitive to patients and their needs.
• Must interact with a variety of people and handle stress.
• Must communicate clearly and effectively both verbally and in writing.

Responsibilities

• Schedule appointments for patients to see physician, extender, labs, scans, etc.
• Confirm patient appointments.
• Maintain office schedules for the physicians and extenders.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages and documents as needed.
• Greet patients, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment and software as needed.
• Perform various clerical and administrative functions as needed.
• Transmit information or documents as needed, using computer, mail, or facsimile machine.

Skills

Multi-tasking

Excellence in patient care

Sensitive to patients

Interacting with diverse people

Clear verbal and written communication

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet

Computer equipment/IT basics

Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life‑saving treatment options.

Why Join Us?

We are looking for talented and highly‑motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Job Purpose

The purpose of the Surgery Scheduler is to schedule patients for a specific surgeon. This includes scheduling appointments, follow‑ups, and rescheduling missed appointments.

Essential Job Functions

• Schedule appointments for patients to see physician, extender, labs, scans, etc.
• Confirm patient appointments.
• Maintain office schedules for the physicians and extenders.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages and documents as needed.
• Greet patients, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.
• Perform various clerical and administrative functions as needed.
• Transmit information or documents as needed, using computer, mail, or facsimile machine.
• Other duties as assigned.

Qualifications

• Must be able to multi‑task and have a commitment to excellence in patient care.
• Must be sensitive to patients and their needs.
• Must be able to interact with a variety of people.
• Must be able to handle stress.
• Must be able to communicate clearly and effectively both verbally and in written form.

Education/Experience

• Must have a high school diploma or equivalent.
• At least (1) year experience in a medical office environment required.

Working conditions

This position works in the scheduling department of a busy oncology/hematology clinic. Patient interaction is required.

Physical requirements

This position requires that the employee be able to sit at a computer for up to eight hours a day. Heavy phone usage is also required.

Direct reports

This is not a supervisory position.