Oncology RN Triage & Care Coordination

American Oncology Management Company; Olympia (WA); On-site; USD 49,000 - 71,000; Full time

Job summary

American Oncology Management Company is seeking an RN to handle inbound calls from patients, coordinate with Head Nurse and physicians, and triage patient issues to the appropriate clinician. The role leverages nursing assessment skills to determine urgency and direct inquiries to the right team.

The position requires an RN license, CPR/BLS, and travel to multiple clinic locations; occasional overtime; hours are typically Mon-Fri 8:00 AM - 5:00 PM with overtime as needed.

Qualifications

• RN license in state of employment
• Current CPR and BLS certifications
• Valid driver's license and vehicle for travel to other clinic locations
• Experience with hematology/oncology patients in a clinic or hospital setting

Responsibilities

• Answer patients' calls using nursing assessment to determine urgency and direct appropriately
• Maintain a daily log of calls and document decisions
• Pull patient charts to accompany messages for nurses and doctors
• Discuss steps with physicians to ensure proper patient care
• Discuss abnormal labs or tests with physicians to determine orders
• Handle hospice and home health questions and document physician decisions
• Coordinate with ER when directed, providing diagnosis and contact info
• Process prescription refill requests per company procedure
• Work at multiple locations as needed and overtime with notice
• Perform other duties as assigned

Skills

Analytical thinking

Interpersonal skills

Communication

Customer service

Self-management

Remote work ability

MS Office familiarity

Education

Nursing degree

Tools

EMR

Microsoft Office

Job description

American Oncology Management Company is seeking an RN to handle inbound calls from patients, coordinate with Head Nurse and physicians, and triage patient issues to the appropriate clinician. The role leverages nursing assessment skills to determine urgency and direct inquiries to the right team.

The position requires an RN license, CPR/BLS, and travel to multiple clinic locations; occasional overtime; hours are typically Mon-Fri 8:00 AM - 5:00 PM with overtime as needed.